In the service center "Fixitex" you can issue orders for equipment repairs in two ways:
- In one of the offices of "Fixitex ”;
- by telephone.
In first case, you need to visit one of our service centers and ask for help from our experts. Together with our employee you fill out a receipt, which will contain all the necessary information about the device: the type of equipment, model, serial nomber, external condition, equipment and faults (according to the client). After completing and verifying correctly filled data our employee gives it to you. Receipt - the main document that serves as proof of your appeal to "Fixitex", so it is important not to lose it.
No time to visit a service center? Call us and leave a request, and our courier will take faulty gadget from your specified place. Please note that the courier is obliged to issue a receipt, which confirms the fact of cooperation with a service center. After repair courier will return refurbished gadget.
Timing of the repair
Timing of the repair in the service center "Fixitex" depend on several factors:
- complexity of malfunction;
- availability of spare parts needed for repair;
- employment of our engineers.
Slight defects and deficiencies are eliminated within hours. Period of simple repair - from one day.
When you apply directly to one of our service centers, maintenance is performed in the order of queue. Don’t want to wait? Use service of urgent repairs.
Delivery of repaired devices
In the case of an appeal directly to one of our offices you can pick up your device after repair by yourself. Also in the "Fixitex" is available free service of techniques delivery "Customer - Service - Client" in city Kiev and Warsaw.
Residents of other cities can send their gadget using the services of a delivery company.
The execution order
In the network of service centers "Fixitex" all orders are served by a standard scheme:
- processing of documents - it is indicated the price, terms, customer requirements, the amount of advance payment (in case of it introduction);
- repair and replacement of necessary components;
- registration of firm warranty.
Cost of services and payment procedure
To pay for services of "Fixitex" experts you can directly in our office or website. In our service centers there are two payment options for our services:
- by cash;
- by credit card.
Also you can pay in the online-mode through the electronic payment system WebMoney or LiqPay.
On the pages of the services there are given approximate cost of replacement major parts when using original spare parts or high quality copies. The exact cost of repairs you can learn from our manager.
To contact the consultant use online-chat or call to one of our service centers. All addresses and contact information of an international network of service centers "Fixitex" can be found in "Contacts".